Keep Clients from Switching to AI-Powered Competitors
Offer your customers AI agents that integrate with your existing systems and seamlessly hand off calls to your human agents when needed.
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How It Works
AI Voice Agents for Modern Call Centers
Our AI agents integrate seamlessly with your existing CCaaS platform to handle routine calls, collect data, and improve operational efficiency.
- 1Intelligent Call Handling
- Bring your own carrier and route inbound calls from various sources, including Local (10DLC), Toll-Free, SIP, and WebRTC, directly to your AI agent for instant handling.
- 2CCaaS Platform Integration
- Seamlessly integrate with your existing call center software, CRMs, and ticketing systems to maintain workflow continuity and enhance data collection.
- 3Dynamic Agent Escalation
- When necessary, calls are transferred to human agents with complete context preservation, ensuring a smooth transition and a great caller experience.
- 4Comprehensive Reporting
- Access detailed analytics on call volume, resolution rates, and common inquiries to continuously optimize your call center operations and AI agent improvements.